Reviews

• Would not come back again

  Submitted on: 05/14/2010

  Before you go, make sure you know that it is more a roadside hotel than a resort. the beach is about 10 feet wide and 150-200 feet long. upon ...

  Before you go, make sure you know that it is more a roadside hotel than a resort. The beach is about 10 feet wide and 150-200 feet long. Upon arrival their managers quite aggressively try to force you into their “membership club”, sort of a time share, asking all sort of private, personal questions. It does not feel right at all. If you’ll reject this offer, they are NOT HAPPY and would still continue to insist until you make it really clear that you do not want it. This episode almost ruined our vacation there. The food is good and is always available - we only had upset stomachs once and I think it happened because of the fruit drinks or ice. Room service is very good and maintenance staff is hard working. Even though it’s OK for what we’ve paid, we would definitely not come back.

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• Great place to stay

  Submitted on: 02/21/2009

  A friend and i stayed here on our first trip to cancun. i'll start off by saying its not in the nicest part of town. no worries though, you ...

  A friend and I stayed here on our first trip to cancun. I'll start off by saying its not in the nicest part of town. No worries though, you wont be walking anywhere, a cab is only 10 feet away at all times, and the Police presence is surely felt. The Bellhop X is a very nice and helpful person, took great care of us. All the employees are super nice, and try their best to make sure everyone is happy. The bus that takes you to the sister resort is in serious need of repairs. The hotel and rooms are very charming, not just another hotel, they feel authentic and they have personality, very beautiful. The Don Diego is the best boat to go on, great crew, alot of fun. When they say all inclusive, they mean it. If you dont want another drink, speak up! They keep the food and drink coming like you wouldnt believe. No bugs ar anything dirty to complain about, I was impressed. Always people sweeping and mopping, painting, etc.

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• ok for what we paid

  Submitted on: 02/09/2009

  2bedroom timeshare with 2 full bathrooms,3 balconies and a living/kitchen area was clean. we read previous reviews and took 32 ounce insulated mug with us for our drinks. ...

  2bedroom timeshare with 2 full bathrooms,3 balconies and a living/kitchen area was CLEAN. we read previous reviews and took 32 ounce insulated mug with us for our drinks. alcohol seemed watered down.,food was adequate., beach was small and chairs disappear fast so get up early and find your spot for the day. The activities staff work very hard and are multitalented!!! so try and see atl least one show. Take the ferry to Isla Muejeres and rent a golf cart for the day. We had luch there and an afternoon at the beach. It was great! Also take the catamaran snorkel trip wiith Albatross. Enjoy a massage on the beach...it was awesome! Enjoy the sunrise over the marina. This resort seemed to be perfect for families traveling with young children or groups of older adults and older couples. front desk was always helpful, room service only for first two days then we didn't get any more slilps to fill out. OH and be ready to put on your swimsuit when you get there so you can start your vacation before your room is ready. All -inclusive starts when you check in!!

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• ok for what we paid

  Submitted on: 02/09/2009

  2bedroom timeshare with 2 full bathrooms,3 balconies and a living/kitchen area was clean. we read previous reviews and took 32 ounce insulated mug with us for our drinks. ...

  2bedroom timeshare with 2 full bathrooms,3 balconies and a living/kitchen area was CLEAN. we read previous reviews and took 32 ounce insulated mug with us for our drinks. alcohol seemed watered down.,food was adequate., beach was small and chairs disappear fast so get up early and find your spot for the day. The activities staff work very hard and are multitalented!!! so try and see atl least one show. Take the ferry to Isla Muejeres and rent a golf cart for the day. We had luch there and an afternoon at the beach. It was great! Also take the catamaran snorkel trip wiith Albatross. Enjoy a massage on the beach...it was awesome! Enjoy the sunrise over the marina. This resort seemed to be perfect for families traveling with young children or groups of older adults and older couples. front desk was always helpful, room service only for first two days then we didn't get any more slilps to fill out. OH and be ready to put on your swimsuit when you get there so you can start your vacation before your room is ready. All -inclusive starts when you check in!!

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• Ok for our first trip to Cancun

  Submitted on: 11/15/2008

  We wanted to try all inclusive and this was the cheapest one. there is a reason for that. food was overall not good. breakfast was ok, but lunch/snacks/dinner ...

  We wanted to try all inclusive and this was the cheapest one. There is a reason for that. Food was overall not good. Breakfast was ok, but lunch/snacks/dinner were like cafeteria food. The location is also really far from the hotel zone and central Cancun - you have to take a cab there - so there wasn't an easy way to grab other food. The drinks were ok, but watered down. We're not heavy drinkers so that didn't really bother us. The staff was very nice and helpful. We got suckered into the timeshare schtick which was a total waste of 2 hours, but we did get $75 towards tours. Overall it was a fine place to start, but I think we will upgrade for our next vacation.

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